Website Accessibility

Making our home care information accessible to everyone

Last updated: January 2025

Our Accessibility Commitment

Everyday Care Plus is committed to ensuring our website is accessible to everyone, including people with disabilities. We believe that everyone should have equal access to information about our home care services in Sandwell and Dudley.

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and continuously work to improve the accessibility of our website.

This accessibility statement applies to the Everyday Care Plus website at everydaycare-plus.uk.

Using This Website

We have designed this website to be as accessible as possible. You should be able to:

  • Navigate the website using just a keyboard
  • Use screen readers to access all content
  • Zoom in up to 300% without the text spilling off the screen
  • Change colours, contrast levels and fonts using browser settings
  • Access all information and functionality
  • Use voice recognition software to navigate and interact with the site

We have also made the website text as simple as possible to understand, with clear headings and navigation structure.

Requesting Content in Alternative Formats

If you need information from this website in a different format, please contact us:

Phone: 07591 994381

Email: info@every-day-care.com

Address: Tipton, Sandwell & Dudley, West Midlands

We can provide information in alternative formats such as:

  • Large print documents
  • Audio recordings
  • Easy read versions
  • Different languages
  • Braille (where possible)

We will consider your request and get back to you within 5 working days.

Reporting Accessibility Problems

If you find any accessibility problems with our website, or if you need help accessing any content, please contact us. We take accessibility seriously and will work to resolve any issues as quickly as possible.

When reporting accessibility issues, please include:

  • The web page address (URL) where you encountered the problem
  • A description of the problem
  • What device and browser you were using
  • Any assistive technology you were using

Contact us about accessibility:

Email: info@every-day-care.com

Phone: 07591 994381

Technical Information About This Site's Accessibility

Everyday Care Plus is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the WCAG 2.1 AA standard. We are working to address any non-compliance issues.

The accessibility features we have implemented include:

  • Semantic HTML structure with proper heading hierarchy
  • Alt text for all meaningful images
  • Keyboard navigation support
  • Focus indicators for interactive elements
  • Sufficient colour contrast ratios
  • Responsive design that works on all devices
  • Clear and consistent navigation

Compatibility & Limitations

This website has been tested with the following assistive technologies:

  • NVDA screen reader on Windows with Chrome and Firefox
  • JAWS screen reader on Windows with Chrome and Internet Explorer
  • VoiceOver screen reader on macOS with Safari
  • Dragon NaturallySpeaking voice recognition software
  • Keyboard-only navigation

The website is designed to be compatible with recent versions of the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari

If you experience any difficulties with older browsers or assistive technologies, please contact us for support. For information about how we handle your personal data, pleaseread our Privacy & Cookies Policy.